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Frequently Asked Questions

Find answers to common questions about our sublimation printing services, pricing, and processes.

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What is sublimation printing?

Sublimation printing is a digital printing process that uses heat to transfer dye onto materials like polyester fabrics and polymer-coated items. The ink becomes part of the fabric rather than sitting on top, resulting in vibrant, long-lasting colors that won’t crack, peel, or fade.

What materials can you print on?

We specialize in polyester fabrics and polymer-coated items including sports jerseys, dri-fit shirts, polo shirts, singlets, and other athletic wear. We can also print on mugs, tote bags, trophy, phone cases, and other sublimation-compatible items.

Is there a minimum order quantity?

Minimum order is 10 pieces for custom designs. For simpler designs or reprints, smaller quantities are possible with adjusted pricing. You can also order as little as 1 piece from our Shop page.

How do I place an order?

You can place an order either online through our Shop page or via our contact form.
For a quicker, non-contact option, visit the Shop page—choose your product, select the size, fabric, and customization options, and complete your order online.

For custom or bulk orders, reach out via form, phone, or visit our shop. We’ll discuss your requirements, provide a quote, and guide you through the design and production process. Fill out the quote form.

What payment methods do you accept?

Right now, we only accept cash, bank transfers, and Gcash. For large orders, we can arrange payment terms with a deposit required to start production.

Do you offer free shipping?

Yes! Free shipping applies for orders over ₱1,000 within Palawan and over ₱5,000 nationwide.

Do you deliver outside Palawan?

Yes, we can ship anywhere in the Philippines via major courier services. We also ship internationally to select countries, including Australia, Canada, the UK (London), and Singapore. Shipping costs vary based on location, weight, and delivery urgency.

Do you offer discounts for bulk orders?

Yes! We offer volume discounts, just message us for a quotation. Corporate clients and returning customers also enjoy special pricing

What other services do you offer?

Apart from sublimation printing, we also offer DTF (Direct-to-Film) printing for various apparel and materials

Do you provide design services?

Yes! Our team can help create custom designs based on your requirements. We offer design consultation and can work with your ideas, logos, or create completely new designs for your project.

What file formats do you accept for designs?

We accept high-resolution files in formats like PNG, JPG, PDF, AI, and PSD. For best results, provide vector files (AI or PDF) with a resolution of at least 300 DPI.

How long does production take?

• Standard production: 5–7 business days.
• Rush orders: 2–3 days (additional fees apply).
• Large orders (500+ pieces): 1–2 weeks.
• Pre-made designs ordered from our Shop page can ship the next day if placed before the cutoff time, depending on quantity.

Note: Production and shipping times may vary during periods of high order volume.

How durable is sublimation printing?

Sublimation prints are extremely durable and long-lasting. The colors won’t fade, crack, or peel because the ink becomes part of the fabric. With proper care, prints can last the lifetime of the garment.

How do I track my order?

We provide regular updates on your order status and notify you by email when it’s ready for pickup or delivery. For shipped orders, tracking information will be sent via email

Ready to start your customization journey?