Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: August 23, 2025
Automatically Collected Information
- Website usage data and analytics
- Browser type, IP address, and device information
- Cookies and similar tracking technologies
Personal Information
- Contact details
(name, email address, phone number) - Business information
- Order details and design specifications
- Payment information
Service Delivery
- Process and fulfill your orders
- Communicate about your projects
- Provide customer support
- Send order updates and confirmations
Business Operations
- Improve our services and website
- Analyze usage patterns
- Prevent fraud and security threats
- Comply with legal obligations
Marketing (With Consent)
- Send promotional offers
- Share company updates
- Invite to events or partnerships
- Provide relevant recommendations
Legal Requirements
- Tax and accounting purposes
- Respond to legal requests
- Protect our rights and property
- Ensure workplace safety
Security Measures
- SSL encryption for all data transmission
- Secure cloud storage with access controls
- Regular security audits and updates
- Employee training on data protection
Data Retention
Order Data: Retained for 7 years for tax and legal compliance
Marketing Data: Until you unsubscribe or withdraw consent
Website Analytics: Anonymized after 2 years
Support Communications: Retained for 3 years
Right to be informed – You have the right to know how your personal data is collected, processed, and used.
Right to access – You may request a copy of the personal data we hold about you.
Right to object – You may refuse or withdraw consent to the collection and processing of your data, subject to legal or contractual restrictions.
Right to erasure or blocking – You may request that we delete or block your personal data from our records under certain circumstances.
Right to rectify – You may request corrections to any inaccurate or outdated personal data.
Right to damages – You may seek compensation if you suffer damage due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.
Right to file a complaint – You may file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.
Essential Cookies
Required for website functionality
Analytics Cookies
Help us understand usage patterns
Marketing Cookies
Personalize ads and content
Contact Us About Privacy
Email: info@rowprintph.com
Phone: +63 999 808 6777
Address: NM Navarro Bldg, Corner Roxas St., Puerto Princesa, Philippines